PRIVACY POLICY

Effective date: May 19, 2026

The NOV EL Dance Platform, operating as NOV EL (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of NOV EL, including any content, functionality, memberships, online classes, live sessions, community features, and services offered on or through https://www.novel-move.com/lp and any related platforms, applications, or member areas collectively referred to as the “Website” or the “Platform.”

When accessing the Website, the Company may collect certain information about you, both automatically and through voluntary actions you may take during your visit or use of the Platform.

This policy applies to information we collect on the Website, through the Platform, in email, text, forms, payment processes, community tools, live sessions, and other electronic communications between you and the Company.

Please read this Privacy Policy carefully before using the Website. By using the Website, creating an account, starting a trial, purchasing a subscription, or accessing the Platform, you accept and agree to this Privacy Policy.

If you do not agree with this Privacy Policy, you must not access or use the Website or Platform.

 

Information We Collect About You

When you access or use the Website or Platform, we may collect certain information about you.

Information You Provide to Us

We collect information that you voluntarily provide, including when you:

  • create an account;
  • start a free trial;
  • purchase a subscription;
  • complete checkout forms;
  • fill out contact forms;
  • join a waitlist or newsletter;
  • participate in surveys;
  • submit comments, questions, testimonials, or feedback;
  • participate in live sessions;
  • communicate in community chats or member groups;
  • request personal feedback;
  • contact customer support;
  • interact with Platform features.

This information may include your name, email address, billing information, account login information, purchase history, subscription status, messages, feedback, dance-related goals, training preferences, and other information you choose to provide.

Payment Information

Payment information may be collected and processed by third-party payment processors. We may receive limited billing-related information, such as your name, email address, payment status, subscription plan, transaction date, and partial payment details.

We do not intentionally collect or store full credit card numbers unless handled securely by an authorized payment processor.

Dance, Fitness, and Wellness Information You Choose to Share

Because NOV EL is a dance and wellness platform, you may choose to share information related to your dance training, goals, competition preparation, physical condition, limitations, injuries, emotional challenges, partnership dynamics, or practice routine.

You should not share sensitive medical, mental health, or personal information unless you are comfortable doing so.

Any information you voluntarily provide may be used to deliver the Platform experience, provide feedback, improve our services, and communicate with you.

 

Information We Collect Through Automatic Data Collection Technology

As you navigate through our Website or use the Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and usage patterns.

This may include information such as:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website;
  • pages viewed;
  • time spent on pages;
  • videos or content accessed;
  • login times;
  • approximate location;
  • interaction with emails;
  • subscription and account activity;
  • technical performance data.

We may use tools such as analytics platforms, cookies, pixels, server logs, and similar technologies to collect this information.

This information helps us improve the Website, understand user behavior, troubleshoot technical issues, measure content performance, and improve the Platform experience.

 

Use of Cookies and Pixels

Like many commercial websites, our Website may use cookies, server logs, pixels, tags, and similar technologies to collect information about how the Website and Platform are used.

Cookies are small text files placed on your device that help us recognize your browser, remember preferences, maintain login sessions, process subscriptions, analyze usage, and improve your experience.

Information gathered through cookies and similar technologies may include visit dates and times, pages viewed, links clicked, videos watched, time spent on the Website, referring websites, and your IP address.

The Company may also use social media pixels or advertising pixels to help measure advertising effectiveness and provide more relevant content or offers.

You may disable cookies through your browser settings, but doing so may affect Website functionality and your ability to access certain Platform features. 

 

Third-Party Use of Cookies

Some content, tools, payment features, analytics, video hosting, community features, advertisements, or applications on the Website may be served by third parties.

These third parties may use cookies, web beacons, pixels, or other tracking technologies to collect information about you when you use our Website or Platform.

The information they collect may be associated with your personal information or may include information about your online activities over time and across different websites and services.

We do not control third-party tracking technologies or how they are used. If you have questions about a third party’s privacy practices, you should contact that provider directly.

 

Email Information

If you choose to correspond with us by email, we may retain the content of your email messages together with your email address and our responses.

This also applies when you register for the Website, sign up through a form, start a trial, purchase a subscription, request a refund, participate in a community, or contact support.

Email is not always a secure method of communication. Please do not send sensitive medical, financial, or highly personal information by email unless you accept the risks of doing so.

 

Email Policies

We are committed to keeping your email address confidential.

We do not sell, rent, or lease our email lists to third parties.

We may use your email address to send you transactional emails, account updates, subscription notices, billing notices, refund communications, customer service responses, live session updates, Platform announcements, educational content, newsletters, and promotional messages.

Marketing emails will include an unsubscribe link where required by law. You may unsubscribe from promotional emails at any time by clicking the unsubscribe link or contacting us at [email protected]

Please note that even if you unsubscribe from marketing emails, we may still send transactional or administrative emails related to your account, subscription, purchases, legal notices, or Platform access.

 

How and Why We Collect Information

The Company collects information to support your participation in the Platform and provide the services you select.

We may collect and use your information to:

  • create and manage your account;
  • process free trials and subscriptions;
  • provide access to paid content;
  • deliver video classes, recordings, live sessions, community features, and feedback;
  • manage billing and payment status;
  • respond to support requests;
  • process cancellations and refund requests;
  • improve Website and Platform performance;
  • personalize your experience;
  • understand user preferences;
  • send educational, promotional, and administrative communications;
  • enforce our Terms of Use;
  • protect the security and integrity of the Platform;
  • comply with legal obligations.

 

How We Use the Information You Provide to Us

We may use personal information for purposes of:

  • presenting the Website and its contents to you;
  • providing you with information, products, and services;
  • giving you access to your subscription;
  • providing account and billing updates;
  • carrying out any contract between you and the Company;
  • administering our business activities;
  • providing customer service;
  • making available classes, live sessions, community access, and feedback;
  • sending offers, promotions, and updates;
  • improving Platform content and user experience;
  • analyzing business performance;
  • preventing fraud, abuse, unauthorized sharing, or misuse of content.

From time to time, we may use the information you provide to display advertisements or offers tailored to your interests, activity, or prior interaction with the Website.

 

Disclosure of Your Information

As a general rule, we do not sell, rent, lease, or otherwise transfer your personal information to third parties for their independent marketing purposes.

We may disclose your personal information to:

  • subsidiaries, affiliates, contractors, and service providers who help operate the Platform;
  • payment processors for billing and subscription management;
  • email service providers;
  • analytics providers;
  • video hosting providers;
  • customer support tools;
  • community platforms;
  • legal, accounting, or business advisors;
  • third parties when necessary to enforce our Terms of Use or other agreements;
  • successors in interest in the event of a merger, acquisition, restructuring, sale, transfer, or dissolution of some or all of the Company’s assets or business.

We may also disclose information when legally required to do so, when compelled by a court or governmental authority, or when we believe disclosure is necessary to protect our legal rights, safety, users, Platform, or business.

 

Community Features and Public Information

If you participate in community features, group chats, live session chats, comment sections, forums, or similar spaces, other members may see the information you choose to share.

Please use caution when sharing personal information in any community or live environment.

We are not responsible for how other users may use, save, copy, screenshot, or share information you voluntarily disclose in community areas. 

 

Live Sessions and Recordings

Live sessions may be recorded and made available to members.

If you participate in a live session, your name, image, voice, chat messages, questions, comments, or other contributions may appear in the recording, depending on the format of the session and your participation.

By joining a live session, you consent to such recording and use unless otherwise stated.

If you do not want your image or voice recorded, you should keep your camera and microphone off and avoid sharing identifying information in chat.

 

Videos, Photos, and Feedback Submissions

If you submit videos, photos, recordings, messages, or other materials for personal feedback, coaching review, or community participation, we may process those materials to provide feedback, operate the Platform, improve our services, maintain safety, and enforce our Terms of Use.

Private feedback submissions will not be used in public marketing or promotional materials without your separate consent.

If you submit a testimonial or expressly agree that we may share your content, we may use that content as described at the time of consent.

 

How We Protect Your Information

We use commercially reasonable methods to protect the information you provide and the information we collect automatically.

This may include standard security protocols, secure third-party vendors, access controls, encryption where appropriate, and monitoring for unauthorized access.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

You are responsible for keeping your account login credentials confidential and notifying us immediately of any unauthorized access or suspected breach.

 

Data Retention

We retain personal information for as long as reasonably necessary to provide services, operate the Platform, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and protect our rights.

We may retain account, billing, transaction, support, and legal records even after cancellation where necessary for legitimate business or legal purposes.

You may request deletion of your personal information by contacting us at [email protected], subject to legal, contractual, security, and operational limitations.

 

Policy Changes

It is our policy to post any changes we make to this Privacy Policy on this page.

If we make material changes to how we treat users’ personal information, we may notify you by email to the email address associated with your account and/or through a notice on the Website.

The date this Privacy Policy was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and for periodically visiting this Privacy Policy to check for changes. 

 

Children’s Privacy

The Platform is intended for users who are 18 years of age or older. Users under 18 may use the Platform only with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children under 13, or under the age threshold applicable in your jurisdiction, without appropriate parental consent. If you believe that a child has provided personal information to us without appropriate consent, please contact us at [email protected], and we will take appropriate steps to delete or address the information.

 

Visitors’ GDPR Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy rights, you may have certain rights regarding your personal data, subject to applicable law.

These rights may include:

  • the right to request access to your personal data;
  • the right to request correction of inaccurate data;
  • the right to request deletion of your personal data;
  • the right to request restriction of processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to withdraw consent where processing is based on consent;
  • the right to lodge a complaint with a supervisory authority.

To exercise these rights, contact us at https://www.novel-move.com/lp.

We may need to verify your identity before responding to your request.

We will not require you to provide consent for unnecessary processing as a condition of entering into a contract with us.

 

International Data Transfers

If you access the Platform from outside the country where the Company is located, your information may be transferred to, stored in, or processed in countries where privacy laws may differ from those in your jurisdiction.

By using the Website and Platform, you understand and consent to such transfer, storage, and processing, where permitted by law.

 

Refund-Related Data

If you request a refund, we may collect and process information necessary to evaluate and complete the request, including your name, email address, subscription plan, transaction date, payment status, refund request time, and communications with support.

Refund eligibility is governed by our Terms of Use. In general, NOV EL offers a full refund of the most recent subscription payment only if the refund request is made within 24 hours from the time of the subscription charge.

 

Contact Us

The Company welcomes your questions or comments regarding this Privacy Policy.
The NOV EL Dance Platform
Email: [email protected]
Effective date: May 19, 2026Â